Senior/Lead Product Designer
These might not be Product Design projects, but they're a reflection of what I love to do: curious tinkering, self-driven learning, and blending creativity with technical skills.
Little Leafy
If you’ve ever killed a plant, this one’s for you! This 3D-printed planter named Little Leafy is shaped like a cat. When your plant needs to be watered, its eyes turn red in anger. Upon watering, Little Leafy is appeased and its eyes are no longer red.
Skills
Electrical engineering,
3D printing,
Coding (Python),
Physical computing (Raspberry Pi),
CAD (3D modeling)
Watch the whole process on YouTube
Weather Forecast Hologram
This 3D-printed weather forecast hologram tells you the weather. Depending on the weather conditions, a different animation plays!
Skills
CAD (3D modeling),
3D printing,
UX design,
3D animations (Spline 3D),
Coding (HTML, CSS, JS),
Physical computing (Raspberry Pi)
Hover
Mobile
11.2019 - 03.2022
About Hover
What if you could get a 3D model and measurements of your home just by snapping a few photos with your phone? Not only is that possible with Hover, but you can customize colors, materials, and finishes of your home’s exterior all from your phone. Homeowners, contractors, and insurance adjusters love using Hover!
Insurance team
When disaster strikes and damages a home, insurance adjusters are among the first to respond. They assess damage and estimate repair costs. As the first designer on the newly-formed Insurance team, I built user understanding from the ground up and created detailed archetypes of adjusters and their workflows. I designed tools to streamline the underwriting process and support efficient, accurate damage assessments.
Capture team
Correctly taking pictures of the house is critical to getting enough data to deliver accurate measurements and 3D models. I iterated on a new capture process, tested it with contractors, and utilized user research tools like the UMUX survey to evaluate ease-of-use.
Front
Lead Product Designer of Live Chat
Desktop
05.2022 - 01.2024
About Front
If you’re a Customer Support Rep, you might get inundated with emails, live chats, texts, and social media. Front not only consolidates those in shared team inboxes, but enables custom rules to triage and escalate inquiries to the right people. With the commenting feature, you and teammates can privately collaborate on how to resolve an inquiry.
Live Chat
Customer support reps often answer the same questions over and over again. Live Chat helps automatically answer simple questions like “What time does your store close?” so that reps can focus on the complex, high-stakes inquiries. I designed the Live Chat builder from 0 to 1, enabling businesses to build their own custom chat flow. Businesses can route conversations to the right support rep and train AI with their own knowledge base to respond more effectively to their customers.
Pano AI
Contract Product Designer
Mobile, Desktop, TV Monitors
03.2024 - ongoing
Pano combines cameras and AI to detect wildfires quickly and monitor them in real time. It gives first responders and utility companies a live view of the fire along with insights like key weather conditions and nearby assets.
I was the sole UX designer for 9 months (but now am in a team of 3!) and inherited scattered research and lightweight personas. I helped mature the design function by conducting new user research, building clearer user flows, refining the design system, and detailing personas to support user-centered decisions.
I designed patent-pending tools to help first responders estimate the location of fires when triangulation isn’t possible, and created a dashboard for utility customers to display high-priority fires on TV monitors in their command centers.
Case studies
coming soon!